User research serves as the basis for of every decision I make throughout the entire design process.
Though I was trained in both UX Design and UX Research, I was fortunate to have been hired originally as the UX Researcher at KOALA. I began my Product career entirely focused on gathering and collating user feedback. In retrospect, I this hammered into me the sheer importance of user feedback, which is, at its core, the key to successful product design.
Over the past five years of my Product career, I have conducted countless user interviews and have honed the skill of identifying, extracting, and boiling down the several significant pieces of information from a 30+ minute conversation.